Hugh Symons' Longest Serving Employee Retires after 41 Years
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Betty Wakeford retired from Hugh Symons at the end of September
after 41 years of service. Betty was originally employed as a punch card
operator, she later went on to work on microfilm processing and most recently
has been part of the document preparation team of the company.
Gifts and flowers were presented by friends and colleagues at
Hugh Symons, with Production Services Director, Peter Wilson, reminiscing on
former times at the company during a break from work for a celebration. |
Betty is looking forward to a well deserved retirement but will
be missed by everyone at Hugh Symons.
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Contract Award for Northamptonshire Healthcare NHS Foundation Trust
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Northamptonshire Healthcare NHS Foundation Trust (NHFT) is the main provider of mental health, learning disability, sexual health and drug and alcohol services for a population of around 700,000 living in Northamptonshire. |
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The impending move from the Princess Marina Hospital site, due to take place by the end of July 2011 was the catalyst for the Trust looking to implement electronic document management. With over 56,500 patient records (approximately 17 million images) to remove from the site, the Trust decided to issue a tender for document scanning through the Buying Solutions channel. |
This route to tender was chosen because of the tight timescales and the need to identify an experienced supplier swiftly. This programme of work will help the Trust to realise one of the key strategic objectives to eliminate paper based records and complement the Trust’s primary clinical system, ePEX.
Pamela Kumari, IM&T project lead, comments of the choice of Hugh Symons as the preferred supplier:
“Hugh Symons was chosen as our scanning service provider for this project for a number of reasons. They offered the best value for money, which includes their viewing and retrieval software, provided free as part of the project package and they were able to evidence their extensive NHS experience. Due to the tight timescales we are working to and the nature of the confidential records, we felt that Hugh Symons provided the required experience and assurance to complete this piece of work.”
For more information regarding Northamptonshire Healthcare NHS Foundation Trust click here: http://www.nht.nhs.uk
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| Milton Keynes General Hospital Scanning and EDM
Project Update |
In July 2010 HSIM was awarded the contract to
supply an EDM software solution and bureau scanning services for 250K health
records to Milton Keynes General Hospital NHS Trust.
The EDM software, C-Cube has now been
deployed across the Trust to around 3,000 users by our partners OIT UK Ltd and
the back scanning exercise is now moving into the final phase with around 200K
health records scanned to date The majority of patient health records are now
accessed electronically in most clinics and departments throughout this forward
thinking Trust
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| Hugh Symons Re-Appointed on ESPO Framework
Contract |
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ESPO (Eastern Shires Purchasing
Organization) is a joint Committee of Local Authorities and operates within the
Local Government (Goods & Services) Act 1970. It acts as a purchasing agent
for its member authorities and other customers and provides a professional cost
effective procurement and supply service can eliminate the need for
organizations to go through a protracted OJEU .
HSIM has recently been awarded
a framework contract (390) under the ESPO umbrella for document scanning. This
assures organizations that the suppliers they are approaching for quotations
have been approved as suitable for providing high quality secure scanning
services.
For more information regarding
the ESPO supply route to purchasing scanning services contact us:
info.man@hughsymons.com or contact ESPO direct: http://www.espo.org/ |
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Hugh Symons News Roundup -
December 2010 |
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2010 has brought with it challenges for
all types of organizations, whether the NHS, Local Authorities, other public
sector bodies or commercial concerns. At Hugh Symons, we have continued to
assess the service level we provide, the way in which we operate, and the
changing needs of our clients, in order to remain viable.
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With these factors in mind we are pleased to report that
during 2010 we have notable successes in a variety of areas within our
business:
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Accreditation to ISO 27001 was gained in June
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ISO 14001 accreditation gained in May.
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We were awarded our largest NHS scanning contract to date
with over 250,000 medical records files to be scanned by Spring 2011. The
project is well underway and on target for completion within the
timeframe.
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We were also awarded one of our largest Local Authority
contract for the scanning of over 150,000 Planning and Building Control files
for Cheshire West and Chester Council
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We have provided scanning services to over 300 individual
clients in 2010 assisting them to streamline their business practices
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We have increased our staffing levels by over 15% during the
course of the year to meet production demands,
Managing Director – Chris Booth, comments on the company’s
performance in 2010:
“This has been a difficult year for most
organizations and we at HSIM have worked to bring the service we provide in line
with the changing needs of our clients. We have streamlined our practices to
offer the most secure, high quality and economic service with a view to
assisting our clients in cost saving”
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| Contract Wins Lead to 20% Uplift in Staffing Levels |
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Hugh Symons has continued to provide
comprehensive scanning services to the public sector in 2010 despite the
challenges of the current economic climate. In particular, within the past
three months Hugh Symons has been successful in winning a number of public
sector contracts from both the NHS and Local Authorities via competitive tender
situations. |
To fulfil the increased workloads
HSIM is now running a shift system for 18 hours each day, including Saturdays.
Staffing levels have been increased by approximately 20%, in particular, to
handle the document preparation element of the contract. Training programmes have been widen to not only encompass the
requirements of new personnel but the development of existing staff into
supervisory roles.
Chris Booth, Managing Director comments on the
increased production levels:
“ We are obviously
pleased to have been awarded the recent contracts. Our investment in people and
technology has paid off and we are now realising the benefits of our commitment
to the Standards accreditations we have gained over the years”
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| Hugh Symons' MD to Run Marathon for Great
Ormond Street Hospital |
| Chris Booth, Managing Director of Hugh Symons Information Management has been lucky enough to have obtained a place to run the London Marathon on 25th April.
Chris has worked with Great Ormond Street Hospital on a business basis for several years and has been greatly impressed by the work that the dedicated professionals there do to assist the many thousands of children and their families in times of illness. It is for this reason that Chris has decided to run the London Marathon in aid of the Great Ormond Street Hospital Charity (registration number 235825). If you would like to sponsor Chris in the run (which he hopes to complete in under 3.5 hours), please contact chris.booth@hughsymons.com
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If you would like further information on the
Great Ormond Street Hospital Charity click here:
http://www.gosh.org/ |
Re-award of Scanning Contract for Yeovil District
Hospital and Somerset Trusts |
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Yeovil District Hospital NHS Foundation Trust
provides acute care for a population of about 180,000, mostly in South Somerset,
North and West Dorset, and parts of Mendip. Each year more than 30,000 patients
are admitted as inpatients or day cases; more than 90,000 people attend
outpatient appointments; and around 40,000 people are treated in Accident and
Emergency
.Hugh Symons has provided scanning services for the Trust since 2003 and has
recently been re-awarded the contract. The tendering exercise was forced to take
place because of EU contract legislation which demands that public bodies
reassess their contractual requirements on a regular basis.
Hugh Symons was re-awarded the contract on a
number of different criteria, including cost, quality, security, experience
within the NHS and level of service. The contract is not only for the scanning
of medical records but also includes documentation from other departments
including: Finance. Orthotics, Orthodontics, GUM, A&E and Payroll. In
addition, the terms of the contract are also availble to other NHS Trusts in
Somerset wishing to take advantage of Hugh Symons NHS Document Scanning
Service.
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